FAQs

90 Jelly FAQ — The answer to your question

From registration to payments, betting rules, and bonuses — find detailed answers to everything right here.

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What can we help you with?

Find answers to all your questions in the 90 Jelly FAQ. Browse the sections below to find the information you need.

Registration & Login

Find answers here to all questions about account registration, login issues, password recovery, and identity verification.

Deposits & Withdrawals

Learn about deposit and withdrawal rules, limits, and processing times for bKash, Nagad, Rocket, and bank transfers.

Bonuses & Promotions

Find out the full terms and conditions for welcome bonuses, deposit bonuses, free bets, and VIP rewards.

Betting Rules

Learn about Sports Betting types, how to read odds, live betting, and the rules around match cancellations.

App & Technology

Guides for downloading the mobile app, resolving installation issues, checking device compatibility, and fixing technical errors.

Security & Account

Information on account security, two-factor authentication, identity verification, and account suspension.

All Questions Register Payment Bonus Betting App Security

Registration & Login

90 JellyTo register, you'll need an active Bangladeshi mobile number or email address and a strong password. You must also be at least 18 years old. NID or passport details may be requested later for identity verification. The entire registration process takes just 2–3 minutes.

No, each person may only open one account. Creating multiple accounts using the same details or device will result in all accounts being permanently closed and all bonuses being forfeited. If you're having trouble with an existing account, please contact support.

First, make sure you are entering the correct mobile number and password. Check whether Caps Lock is on. If you have forgotten your password, Login Page Use the "Forgot password?" option. If the problem persists, contact support via live chat — they'll resolve it quickly.

On the Login Page Click the "Forgot password?" link. Enter your registered mobile number or email — an OTP code will be sent to you. Use the code to set a new password. The whole process takes just 2 minutes.

Deposits & Withdrawals

90 Jelly FAQThis is one of the most frequently asked questions about payments. The following deposit methods are currently available:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: Dutch-Bangla, BRAC, Islami Bank
  • Crypto: USDT, BTC (for selected users)
The minimum deposit amount is BDT 500 and there are no deposit fees.

Deposits via bKash, Nagad, or Rocket are usually credited within 1–5 minutes. Bank transfers may take between 30 minutes and 2 hours. If your deposit has not appeared after 1 hour, please contact support with your transaction reference number.

Once your withdrawal request is verified, mobile banking transfers are processed within 1–24 hours. Bank transfers may take 1–3 business days. The minimum withdrawal amount is BDT 500. Identity verification must be completed before your first withdrawal.

90 Jelly generally does not charge withdrawal fees. However, your mobile banking provider or bank may apply their own transaction charges. VIP members enjoy special fee-free withdrawals. For more details, VIP Page see here.

Bonuses & Promotions

On 90 Jelly, Register After registering, your first deposit will unlock a special welcome bonus. The bonus amount and terms may change from time to time, so check your dashboard after logging in. Your first deposit must be made within 7 days of registration to qualify for the bonus.

To withdraw bonus funds, you must wager a specified amount — this is the wagering requirement. For example, a 5x wagering requirement on a BDT 100 bonus means you must place BDT 500 in bets before withdrawing. Each bonus has its own terms, clearly displayed on your dashboard.

Free bets are added to your account automatically. When placing a bet, select the free bet option under payment. Winnings from free bets are fully withdrawable, but the original stake is not returned. Free bets are typically valid for 7 days.

Betting Rules

90 JellyYou can bet on over 20 sports including cricket, football, tennis, badminton, basketball, and kabaddi. Special odds and live betting are available for Bangladesh national cricket team matches. To learn more, Bet Page see here.

Live betting lets you place bets on a match as it unfolds, in real time. Odds shift continuously throughout the game. In cricket, for example, new odds are updated after each over, when runs are scored, or when a wicket falls. Making the right call during live play gives you greater chances of winning. For more details, In the Betting Guide available.

If a match is cancelled or abandoned, all bets on that match are generally voided and stakes are refunded. However, different rules may apply if the match had already been in progress for a set period of time. For more details, In the terms and conditions, available.

The minimum bet is BDT 10. Maximum limits vary by sport and event — generally up to BDT 50,000. VIP members enjoy higher maximum limits. Check the on-screen information when placing your bet for specific limits.

App & Technology

90 Jelly The app is available on both Android and iOS. App Page Download directly from the app page. Android users can download the APK file. iOS users will find the App Store link. The download is completely free.

To install the APK on Android, go to Settings → Security and enable installation from unknown sources. Make sure you have enough storage space (at least 100MB free). Check that your internet connection is stable. If you still have issues, restart your phone and try again.

The app supports Android 6.0 and above, and iOS 12 and above. If your device is too old to run the app, you can still use the full site through a mobile browser — all the same features are available. Chrome or Safari gives you the best experience.

Security & Account

Yes. 90 Jelly We use full bank-grade 256-bit SSL encryption. Your personal information and financial transactions are completely secure. For added security, we recommend enabling two-factor authentication (2FA). Never share your password or OTP code with anyone.

The KYC (Know Your Customer) process helps prevent fraud and keeps your account secure. You may need to submit a scanned copy of your NID or passport before your first withdrawal or for large transactions. Verification is typically completed within 24 hours.

Your account may be temporarily suspended due to unusual login attempts or security concerns. In this case, contact the support team and provide the necessary information for identity verification. Accounts are generally reactivated within 24–48 hours.

As part of responsible gaming, 90 Jelly offers a voluntary account closure option. Contact the support team or select the self-exclusion option from your account settings. To learn more, Responsible Gaming Page see here.

VIP & Rewards

90 Jelly VIP members enjoy exclusive benefits:
  • Higher withdrawal limits
  • Exclusive bonuses & cashback
  • Personal Account Manager
  • Faster withdrawal processing
  • Access to Exclusive Events & Tournaments
For more details VIP Page see here.

Earn points through regular betting and deposits. Once you accumulate enough points, you'll automatically advance to the next VIP tier. There are four tiers: Silver, Gold, Platinum, and Diamond — each offering greater benefits than the last.
Didn't find the answer to your question?

If you can't find the answer to your question in the FAQ above, reach out to our support team via live chat. We offer 24/7 assistance in English.

Open an account on 90 Jelly today

You've read the FAQ — now it's time to play. Join millions of bettors across Bangladesh and claim your welcome bonus.

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